🎫 Tour Cancellation Options
Smart Solutions for Your Booking Changes
Postponing your tour? No need to cancel
Good news! Your tour is automatically valid for one full year from the purchase date
Just want to postpone your tour?
No Action Required!
Enjoy the flexibility to use your tour
anytime within 365 days of buying it.
Cancellation Challenges
Canceling through your booking platform can mean delays, strict rules, and lost value. Skip the stress—choose a fast, hassle-free Gift Card or Tour Exchange and keep 100% of your booking.
Lengthy Wait Times
Traditional refunds can take weeks to process, our options offer instant value
Endless Calls
Avoid hours of phone calls explaining your situation to multiple representatives
Potential Denials
Many refund requests are denied after weeks of waiting, leaving you with nothing
Unexpected Fees
Processing and administrative fees can significantly reduce your refund amount
We've got smarter alternatives
Skip the hassle of canceling—swap your tour or get a gift card instantly. Both options are flexible, stress-free, and let you keep your full value.
Opt for a GIFT CARD or TOUR SWAP
No Stress, No Waiting!
Gift Card
- Processed within 1-2 Business days
- Valid for one year
- Redeemable for any tour
- Transferable to family/friends
- 200+ destinations available
- No hassle, no phone calls required
Tour Exchange
- Immediate processing
- Full value credit applied
- Upgrade options available
- Global destination selection
- Same-day confirmation
- No paperwork required
Customer Experiences with Platform Refunds
Apple App Store Experience:
"Spent six weeks calling Apple support, being transferred between departments. Finally received my $19 refund minus fees. The phone bills cost more than the refund was worth." — Jennifer M.
Google Play Process:
"Google denied my refund three times claiming I 'used the app' though I never did. After eight weeks and a lawyer's letter, I got my $15 back. Never again." — Marcus T.
Viator Experience:
"They charged 75% cancellation fee despite canceling within policy. Rude customer service took two months for partial refund. Should have exchanged instead." — Sarah K.
TripAdvisor Support:
"TripAdvisor support was slow and ineffective throughout the entire process. Despite multiple follow-ups, I've been left with generic responses and no resolution. It's been 45 days and I'm still waiting for my refund." — Sarah K.
Smart Customers Choose Exchange:
"Received my gift card in 24 hours. Used it for a Boston tour last month. Best decision!" — Robert L.